April 4, 2023 Download

Building a Well-Managed Collections Function

Written by Jonathan Stalls, Dave Wasik, and Justin Metacarpa

As delinquencies and Collections efforts increase across the industry, our latest white paper provides a roadmap for where the difficulties and pain points lie. We start with a framework for the root causes of complexity within Collections, provide a variety of examples, and suggest a set of important first steps to make Collections a more well- managed part of the lending lifecycle.